During the checkout process, please ensure that your order details and delivery address are accurate. Orders already in transit cannot be cancelled or rerouted and will be deemed final.
We take pride in providing only the highest quality products. To make sure that you are satisfied with the product(s) you receive, please inspect the contents of your order as soon as it arrives.
We will be happy to give you a full refund on your purchase for product that is damaged or defective when received. For items in good condition that you wish to return, we are happy to refund your order minus the cost of return shipping.
To make a claim for a refund, contact us within thirty (30) days of your receipt of the product(s) at issue. We reserve the right to limit refunds and replacements.
We are not responsible for damage or loss as a result of shipments being returned to the freight location, being undeliverable as a result of incorrect address information you’ve provided, or for inability of a recipient to receive the package on the day you specify that it should be delivered.
We guarantee delivery only to the address we are provided at checkout. If an incorrect address is given and your shipment has been processed, we will be happy to reship your order, but you will be charged for the replacement product and reshipment.
If a customer wishes to return a product that had no issues or no fault of ours, the customer is responsible for shipping the product(s) back to us. Once the unopened and undamaged product is received, we will issue a full refund for the product. We do not allow exchanges.
If a product is damaged or defective upon delivery to the customer, we will work with you to get the situation resolved accordingly.
If an order is delivered to the incorrect address due to an issue or mistake with the carrier, we will work with you to get the issue resolved accordingly.
If a customer receives an incorrect product in their order, we will work with you to get the issue resolved and get the correct item delivered.
After 30 days, returns are no longer accepted.
To begin your return or exchange, submit a claim on our Contact Us page. Please include your name and order number so we can quickly process your request.